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Important information:
All our products conform to CE standards and comply with all the standards of the European Community.
What is the account Desineo.fr?
-View and edit your information
-View and edit your shipping addresses
-Change your password
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Your account on Desineo.fr also allows you to track your orders and your returns online.
How to create my Desineo.fr account?
How can I find my ID and my password?
If you forgot your password which allows you to log in, click on 'my account' that appears at the top right of your screen, and click on "forgot your password". A new password will be sent to you automatically on your e-mail address.
Services
How can I contact you?
A question? Information? The Desineo.fr Customer Service is at your disposal:
-Our Call center puts you in relationship with a specialist who answers all your questions-+ 33 (0)4.94.82.20.80 (cost of a local call) from Monday to Friday from 9 h to 17 h.
-Contact us also by sending an email to the address contact@Desineo.net.
Can I keep my cart with one visit to another?
You have made your choice but do not want to validate it immediately? No worry! If the product is still available, you will find your shopping cart and articles selected during your next visit.
Products and stocks
Where to find technical information about a product?
While browsing, click on products that make you feel like, a description will appear close to inform you about the technical characteristics of the product.
How do I know if the article I want is available?
What choice offers me Desineo.fr?
My order
How to perform a command?
a. Information delivery: see the summary of your order as well as the mailing address.
b. Information payment: choose your method of payment and your type of delivery as well as billing address. Leave us a comment.
c. confirm: enter the information for the payment.
d. end: the procedure is now complete. You will soon receive an e-mail with your order number and its summary.
How do I know if my order was taken into account?
How can I change or cancel my order?
The payment
What are the payment methods?
Choose your method of payment in the 'Payment Information' page during your order.
Payment by credit card on the platform PAYPAL site secured with guarantee of purchases.
-Payment by Paypal
-Payment by bank transfer
-Payment by check
Payment against payment (you pay to receive items directly to the carrier)
Is online payment secure?
That guaranteed prices Desineo.fr?
Is the VAT included in the price?
How do I track my package?
I have not received my Colissimo... what to do?
The return
What are my options to return my package?
Three choices are available to you:
That supports the cost of my return?
customer question:
My questions:
-In general it is the opposite on Council to outside control panel to program a meeting being dressed and cancel it if needed without having to get wet,
they are intended to be installed outdoors but we have some customer who place indoors.
-For emptying the unit will evacuate about 3/4 litres of water
-Yes this poses no problem.
-Why not, but normally you do not need this.
o after operation
Ventilation is started at the end of the meeting in order to clean up your steam room space.