The information concerning you is intended for Desineo.fr. In any case, the data collected on the site www.desineo.fr will be transferred or sold to third parties. No email address will be forwarded to third parties including our partners except with the express agreement of the parties concerned. You have a right of access, modification, correction and suppression of the data which concern you (art. 34 of the "Informatique et Libertés" law of 06/01/78). To exercise this right, please contact to:
Desineo GLG sarl
139 avenue of the 15th corps
Esterel residence North
83700 St Raphael
Editor: Gibert Gaétan / Guillaume Lecat
RCS: Fréjus: 503 405 458
VAT intracom: FR09503405458
SARL with a capital: € 10,000
Recording CNIL under the number 1690778.
In accordance with the texts and provisions governing copyright, literary and artistic property rights or similar rights, the reproduction, representation and the use of all or part of the elements comprising the site www.Desineo.fr for other than private purposes is prohibited without written permission of the Publisher of the site. Images and texts on this site are the exclusive property of GLG sarl and can in no case be uploaded, distributed, stored, recorded, reused, retransmitted, modified and more commonly used for other purposes or otherwise than expressly referred to herein, without the prior written permission of the editor of the site. The Act criminalizes in respect of the offence of forgery any reproduction, performance or dissemination, by any means whatsoever, of a work of the spirit in violation of the rights of the author, as they are defined and regulated by law (ICC, art L.335 - 3).
Links to third party sites
Sitemap www.desineo.fr contains hypertext links directing users to internet sites managed by third parties. These sites are not managed by Desineo, it cannot be held responsible for their content (quality, veracity and relevance) nor the difficulties that could meet the user to access.
1 & 1 Internet SARL 7, station square BP 70109 57201 Sarreguemines Cedex
The delivery of orders is carried out by independent providers of Desineo society and within the time announced by these claimants. The times announced by these claimants are usually 48-72 h for packages under 30kg and over 72 h for packages of more than 30kg.
To report to Desineo.fr any difficulty related to the delivery, the customer has a track order online.
Desineo.fr undertakes to take the necessary steps so that orders are delivered within 30 days of the validation of the regulation by credit card online or the receipt of payments by bank transfer or by cheque.The carrier undertakes, by contract with Desineo.fr, to deliver the order to the address of the purchaser provided by Desineo.fr. In addition, for deliveries outside metropolitan France, the customer undertakes to pay all taxes due to the import of products, customs, value-added tax, duty and any other taxes owing under the laws of the country of reception of the order.
R543-180 of the code of the environment
At the sale of equipment electrical or household electronics, the Distributor resumes for free, or resume for free by its account, electrical equipment and used electronics that he gives the consumer, within the limits of the quantity and the type of equipment sold
Withdrawal / refund
Accordance with articles L.121 - 20 and following of the Code of consumption, the customer has 7 days from the date of delivery to return the product in its original packaging for replacement or refund. The return will be accepted if the product has not been broken / used. Sold in blister packs or equipped with a label of guarantee products must be returned in the condition.
(when the time limit of 7 days expires on a Saturday a Sunday or a holiday or chome it is extended until the first following working day) All returns must be preceded by a cancellation number obtained at the email@example.com and be returned to the following address:
139 the XVth Corps Av
RSD Esterel North
83700 St Raphael
Otherwise, the package will be refused. The reimbursement will take place within 30 days of the date on which the customer exercised his right to withdrawal (article L121-20-1 of the consumer Code).
Legal guarantee of conformity of a product
The legal guarantee of conformity applies to new products or second-hand purchased from a professional seller, even if there is no contractual guarantee provided that the product has a defect of conformity.
The lack of conformity can be one of the following forms:
property that is not specific to the use normally expected for this type of article, and including, which does not match the description given by the seller and has not advertised qualifications or those legitimately expected through advertising and labelling
or else who does not have the characteristics defined by mutual agreement upon the sale or which is not unique to the special use sought and brought to the knowledge of the seller.
lack of features or characteristics of a product yet described by vendor or advertising (kitchen furniture including not all planned put-aways: number and size of different drawers,...),
different operation from that which could be expected (obligation to connect mains the device conventionally designed for battery),.
malfunction or total malfunction (failure of an appliance in the absence of misuse).
The lack of conformity, which appears in the 6 months following the sale is presumed to exist upon issuance of the good and therefore be the responsibility of the seller.
The lack of conformity that appears beyond 6 months after purchase and before 2 years is not presumed to exist upon issuance of the good, this must be proved by the buyer that the seller is responsible (by way of expertise, for example).
Attention: the legal guarantee of conformity cannot be used for apparent defects at the time of purchase.
The seller must then replace or repair the product without charge within a period of 30 days.
If it is unable to run, and if the defect is major, it must:
either refund you the purchase price of the product,
either leave you the nonconforming product and you compensate part of the price.